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Support

Encountered a problem with WordPress? Here’s a short list of what we offer:

  • WordPress Troubleshooting: If you are having problems with WordPress, we can pinpoint the problem and recommend solutions.
  • WordPress Upgrades: Want to upgrade your WordPress Installation, theme,or plugins or  to latest versions? We can easily do that for you. We take plugin compatibility etc. into account before actually upgrading to ensure that there’s no downtime.
  • WordPress Basics Help: New to WordPress and want to get familiar with basics? We can provide you tutorials about the topic you want.
  • WordPress Advanced Features: Shopping Carts and Picture Galleries can be complex and require periodic maintenance. We can upgrade plugins, maintain shopping catalogs, etc.

Do not panic, we are here to help. We deliver quality WordPress Support Services at reasonable prices. Don’t spend hours troubleshooting WordPress problems; instead contact us to keep your site running smoothly.

Monthly Subscription

With a monthly plan, you can leave all the tension of upgrades and problems on us. We will upgrade your theme and plugins every week and cover any security holes. We will solve any minor problems for free and you will get a discount on bigger requests. The monthly plan currently costs $29 per month. Find more here.

Just contact us and we will set you up.

Pay as you go Support

Instead of prepaid support plans, you may contact us whenever you need to and pay for each event or request. We estimate each incident so that you can purchase the support hours as needed. See below for examples of prices by support type.  Remember this procedure is for support and not larger projects — for those see our setup serviceswith predefined packages and prices.

How The Process Works

  1. On first contact (support form below), we gather information to scope out the request or issue.
  2. We provide an estimate, in whole hours and where possible a timeline.
  3. If you agree then pay the entire estimate or purchase $50 credit applied to your final invoice so we can start the work.
  4. We may need access to your WP dashboard and possibly your host server to get the job done as quickly as possible. Just add a user id with admin access for us. You can also change your password. Similarly for cpanel access on your webhost, provide a temporary password or ftp access, if needed. We’ll communicate via email for the details, but have it setup already.

Why WordPress Blog Experts?

With 4 years of WordPress experience, we know a lot about it. And since we use WordPress ourselves for all our projects (blogs and websites), we are used to fixing errors when they show up.

I Want To Hire WordPress Blog Experts

Congratulations, that’s a smart decision!To hire us, get the ball rolling with this form and we will soon get in touch with you.

Technical Support Request
  7. Is this an emergency?
 

General Support – $30 – $60

We can help you learn about WP or specific features you want to use. For problems, we can suggest where to look for solutions.

Installing Plugins – $30-50

Depending on the complexity of configuration and settings.

Customize Header – $25 – $75

We can add your header image or change the text. Also add social icons in header.

Ad Placement – $30 – $100

We can help you place Adsense and affiliate ads in your sidebars or posts. Also help you create your own ad space.

Font Changes – $30 – $60

If you need to change site wide typography and text, title or background colors, we can modify your free or premium theme.

Customize Theme Elements – $50-100 each

You can have us add – Custom Social Bookmarking Icons to make your blog/site stand out in the crowd. Or – Tabbed Content After Posts/Pages with dynamic content. – Customized Subscription Box to make sure that you get more people subscribe to your newsletter/feeds. – Magical Widgets that appear/disappear only of pages or posts of your choice. – Widgetized Footer/Sidebars to your theme to give more room for widgets.
The Kitchen Sink – ask us for a quote Not sure what you need or if you want to combine elements listed above? Just ask for a quote!